- Introduction
- What is BPI – Business Process Improvement?
- Business Process Re-engineering (BPR)
- Overview of Roles and Responsibilities and Governance
- Mapping the Business Problem
- Modeling Simple BPMN Structures
- Modeling Complex BPMN Structures
- Analyzing Process Models
- Process Mapping versus Process Modeling
1: Introduction
- Business process analysis
- Benefits and challenges of the business process analysis
- Use a technique to identify your stakeholders
- What is Business Process Modeling?
- Business Process Modeling Notation
- How does BPMN apply?
2. What is BPI – Business Process Improvement?
3. Business Process Re-engineering (BPR)
4. Overview of Roles and Responsibilities and Governance
- The importance of roles and responsibilities
- Use a technique to identify your stakeholders
- The importance of requirements communication
5. Mapping the Business Problem
- Why we model process
- Describe a business model
- Determine the importance of understanding how process mapping is an important step to build process models of value
6. Modeling Simple BPMN Structures
- What is captured when modeling processes
- Understanding BPMN
- Identify what is involved in gap analysis
7. Modeling Complex BPMN Structures
- How to use BPMN against complex business structures
- Determine other BPMN components that can be used to capture complex business structures
8. Analyzing Process Models
- Identify poor process models
- Determine the elements required for clear process models
- Determine common errors that are made and how to avoid them
9. Process Mapping versus Process Modeling
- The value of creating a process map before creating process models
- Clarify the difference between process maps and process models