Cisco Certified Technical Collaboration CCT Course Content
Module 1: Collaboration Environment Overview
- Infrastructure Overview
- Cisco Converged Network
- Introducing Cisco Collaboration Technology and Solution
- Basic Video Concepts
- Evolution of Cisco IP Video Solutions
- Cisco Conferencing Infrastructure Overview
- Cisco On-Premises, Cloud, and Hybrid Deployments
- Cisco Webex® Product Lines and Their Components
- Cisco Unified Communications Manager IM and Presence Service
- Introducing Cisco Unified CM
Module 2: Cisco Collaboration Endpoints Equipment and Related Hardware
- Cisco Webex Desktop Series Hardware Components
- Cisco Webex Board Hardware Components
- Cisco Webex Room Kit System Hardware Components
- Cisco Webex Room 55 and Cisco Webex Room 70 G2 Hardware Components
- Cisco Webex Room Panorama Immersive System Hardware Components
- Cisco MX and SX Quick Set and SX80 Codec
- Cisco TelePresence® IX-5000 Hardware Components
- Cisco Collaboration Peripherals Hardware
Module 3: Service-Related Knowledge
- Basic IP Settings
- Use CLI Commands
- Use a Terminal Emulator for a Console Connection
- Use a Serial Connection to the CLI
- Connect to the Web Interface
- Use File Transfer Protocols
- Use USB for File Transfers
- Backup and Restore
- CLI Commands for Hardware Status and Verification
- Perform a Test Call
- Use the Touch 10 Controller to Find System Information
- Manage the Lists of Trusted Certificate Authorities (CAs)
- Manage Software
- Add an Option or Release Key
- Reset Endpoint Devices
- Change the Device Passphrase
- Find and Edit IP Information
- Access Device and Setup Configuration
- Identify MAC Address Mismatch
- Determining Endpoint Device Status
- Special Safety Precautions
- Hardware Replacement
- Verifying Successful Operation
- Content Sharing
- Speaker Tracking
- Snap to Whiteboard
- Presenter Tracking