Pega Certified Business Architect (PCBA) Course Content
Module 1: Pega Express Methodology
- Describe the four phases of a Pega Express Delivery and terminology
- Articulate the benefits and best practices of Pega Express delivery
- Fill the backlog with stories that are ready to be built; user stories
- Describe the process and benefits of Directly Capture Objectives (DCO)
- Document decisions and actions to confirm the technical architecture
Module 2: Case Management
- Design a case lifecycle: stages, case statuses, add instructions to assignments
- Add a service level agreement: urgency, goals, deadlines
- Route assignments to users, work queues
- Design an approval process
- Configure and send email correspondence
- Identify duplicate cases
- Add optional actions to a workflow
- Understand when to use automation shapes
- Skip a stage or process
- Create a child case
- Automate workflow decisions using conditions
- Pause and resume case processing; wait steps
- Automate decisions using decision tables
Module 3: Data and Integration
- Configure data types, create data objects, data relationships, and field types
- Identify and create calculated values
- Identify the role of data records in applications
- Validate data; create and configure data validation rules using business logic
- Capture and present data; fields and views
Module 4: Security
- Manage user and role assignments
Module 5: User Experience
- Customize user interface elements; dashboards, portal content, configure action sets
Module 6: Application Development
- Manage application development; user stories, feedback, bugs
- Use the Estimator to scope a Pega Platform project
Module 7: Reporting
- Create business reports
- Identify types of reports
- Use columns and filters
- Describe the benefits of using Insights
Module 8: Mobility
- Configure mobile app channels
- Use of Pega Mobile Preview
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