Module 1: Overview of ServiceNow PPM
- Introduction to ServiceNow PPM
- Install and Activate ServiceNow PPM
- Budget and Currencies reference rates
- Associated lists added for Financials
- Business Stakeholder role for the PPM
- PPM Analytics and Reporting Solutions
- PMO Dashboard and Timesheet Dashboard
Module 2: Agile and Waterfall Models
- Creating and Managing Agile and Waterfall Models
Module 3: Demand and Innovation Management through ServiceNow PPM
- Handle Demands through ServiceNow PPM
- Innovation Management through ServiceNow PPM
- Module 4: Portfolio Management
- Creating the Portfolio Open and Portfolio Status
- List Portfolio and Workbench Portfolio Manager
- Dashboard
Module 5: Program Management
- Creating a Program for managing the projects
- Demand Program and Workbench Program Manager
- Dashboard
Module 6: Project Management
- Project Management Fundamentals
- Properties in Project Management
- Defining the Project
- Project Workspace
- Modify the planned starting date of the project
- Recalculate costs of all the resource plans in Project Templates
- External Dependencies
- Project tasks
- Composite Fields
- Starting and Updating the Project
- Planning the Console
- Project export and import
- Project reporting and closing
Module 7: Resource Management
- Resource Management properties and process
- Resource Plans
- Creating requested allocation for the resource plan
- Introduction to Capacity Planning
- Resource Allocation
- Allocation of Workbench options
- Resource Events and Schedules
- Resource Management Reports
- Using Resource Diagnostics for detecting the corrupt data
Module 8: Multicurrency in the Project Management
- Enabling the Project Currency view in the project-related forms
- Cost rollup in the project currency
- Rapid start tests for the PPM Standard Multicurrency
- Upgrading the existing projects over activating a multi-currency plugin
- Module 9: Agile 2.0 and Test Management 2.0 with ServiceNow PPM
- Agile 2.0 ServiceNow PPM
Test Management 2.0 ServiceNow PPM
Module 10: Rate Model
- Creating or Modifying the Rate Model
- Defining the Criteria of the Rate Model
- Creating the Rate Line
- Exporting the file for adding or modifying the rate lines
- Importing the rate lines into the rate model
Module 11: Domain Separation in the Project Portfolio Management
- Domain Separation in Project Portfolio Management