- 1. Characteristics of Cloud Services from a Business
- 2. Cloud Computing and Business Value
- 3. Technical Perspectives/Cloud Types
- 4. Steps to Successful Adoption of Cloud
- 5. Impact and Changes of Cloud Computing on IT Service Management
- 6. Risks and Consequences of Cloud Computing
1. Characteristics of Cloud Services from a Business
- Understand common terms and definitions of cloud computing and provide examples
- Describe the relationship between cloud computing and virtualization
- Name early examples of cloud computing
- Understand several common definitions of cloud computing and their commonalities/differences
- Recognize what type of organizations might benefit from cloud computing
- Distinguish between the different types of clouds, including XaaS, IaaS, PaaS, and give examples of them
2. Cloud Computing and Business Value
- Recognize the similarities and differences between cloud computing and outsourcing
- Understand the following characteristics of clouds and cloud services from a business perspective
- Demonstrate how the characteristics of cloud computing enhance business value
3. Technical Perspectives/Cloud Types
- Understand the difference between private and public types of clouds from a technical perspective and provide example
- Understand at a high level the following important techniques and methods for cloud computing deployment
- Explain technical challenges and risks for cloud computing and methods to mitigate them for
- Describe the impact of cloud computing on application architecture and the application-development process
4. Steps to Successful Adoption of Cloud
- Explain typical steps that lead to a successful adoption of cloud computing service
- Understand the roles and capabilities of cloud computing vendors and dependencies on the vendors
- Understand the following organizational capabilities that are relevant for realizing cloud benefits
- Describe multiple approaches for migrating applications
5. Impact and Changes of Cloud Computing on IT Service Management
- Understand the impact and changes cloud computing on IT service management in a typical organization
- Use a structured approach based on ITIL to explore the potential impact of cloud computing in your organization
6. Risks and Consequences of Cloud Computing
- Explain and identify the issues associated with integrating cloud computing into an organization's existing compliance risk and regulatory framework
- Explain the implications for direct cost and cost allocations
- Understand how to maintain strategic flexibility