- Configure Microsoft® Dynamics CRM
- Manage and implement Microsoft® Dynamics CRM entities, entity relationships, and fields
- Create and manage Microsoft® Dynamics CRM solutions, forms, views, and visualizations
- Implement business rules, workflows, and business process flows
1. Configure Microsoft Dynamics CRM
- Configure Dynamics CRM settings
- Manage Dynamics CRM security
2. Manage and implement Microsoft Dynamics CRM entities, entity relationships, and fields
- Manage Dynamics CRM entities
- Configure field customizations
- Implement entity relationships
3. Create and manage Microsoft Dynamics CRM solutions, forms, views, and visualizations
- Create and manage Dynamics CRM solutions
- Customize Dynamics CRM forms
- Implement Dynamics CRM views and visualizations
4. Implement business rules, workflows, and business process flows
- Implement and manage business rules
- Implement and manage workflows, dialogs, and custom actions
- Implement and manage business process flows