- Module 1: Perform discovery, planning, and analysis
- Module 2: Manage user experience design
- Module 3: Manage entities and data
- Module 4: Implement security
- Module 5: Implement integration
- Module 6: Perform solutions deployment and testing
- Module 7: Perform configuration
- Module 8: Manage core sales entities
- Module 9: Manage sales entities
Module 1: Perform discovery, planning, and analysis
- Create and validate documentation
- Perform continuous collaboration with the customer
Module 2: Manage user experience design
- Create and configure apps
- Create and configure templates
- Create and manage processes
Module 3: Manage entities and data
- Modify an existing data model
- Import and export data
- Manage data
Module 4: Implement security
- Configure security in Office 365
- Configure security settings
Module 5: Implement integration
- Configure Outlook add-in
- Configure email integration
- Integrate with Office 365
- Create, configure, and maintain Microsoft Flows
Module 6: Perform solutions deployment and testing
- Manage environments
- Manage applications
- Perform system administration
- Perform quality assurance
- Manage solutions
Module 7: Perform configuration
- Configure sales settings
- Configure processes
- Create and configure sales visualizations
- Configure integration with external sales applications
Module 8: Manage core sales entities
- Create and manage leads
- Create and manage opportunities
Module 9: Manage sales entities
- Create and manage quotes
- Create and manage sales order processing
- Create and manage product and product catalog