Get started with Dynamics 365 Commerce Training

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PR Tech Skills is a Microsoft-certified training company that has been delivering practical hands-on training for the last 19 years. It has now come up with the Get started with Dynamics 365 Commerce Training. This course comprises two elements â€“ Dynamics 365 Commerce and Dynamics 365 Fraud Protection.

Dynamics 365 Commerce is built on the proven Dynamics 365 Retail capabilities and known as a call-center application specialized for commerce-related workflows. It enables the organizations in building brand loyalty through personalized customer engagements and increasing revenue with improved employee productivity. Its omnichannel solution unifies back-office, in-store, call center, and digital experiences. Hence, it increases employee productivity, optimizes operations, and delivers better business outcomes. However, Dynamics 365 Fraud Protection is designed for e-commerce, brick-and-mortar stores, and omnichannel merchants. This cloud-based solution provides tools and capabilities to decrease fraud, reduce operational expenses, and increase acceptance rates.

Get started with Dynamics 365 Commerce Course Objectives:

How to build brand loyalty through personalized customer engagements?
How to increase revenue with improved employee productivity?
How to unify back-office, in-store, call center, and digital experiences?
How to increase employee productivity and optimize operations?
How to provide tools and capabilities to decrease fraud and abuse?
How to reduce operational expenses and increase acceptance rates?

Target audience

Get started with Dynamics 365 Commerce Course Prerequisites

Get started with Dynamics 365 Commerce Course Certification

PR Tech Skills will provide you with a training completion certificate after completing the Get started with Dynamics 365 Commerce Training.

Get started with Dynamics 365 Commerce Course Objectives:

How to build brand loyalty through personalized customer engagements?
How to increase revenue with improved employee productivity?
How to unify back-office, in-store, call center, and digital experiences?
How to increase employee productivity and optimize operations?
How to provide tools and capabilities to decrease fraud and abuse?
How to reduce operational expenses and increase acceptance rates?

Target audience

Get started with Dynamics 365 Commerce Course Prerequisites

Get started with Dynamics 365 Commerce Course Certification

PR Tech Skills will provide you with a training completion certificate after completing the Get started with Dynamics 365 Commerce Training.

Get started with Dynamics 365 Commerce Training Course Content

Module 1: Introduction to Dynamics 365 Commerce

Introduction
Overview
Key features
Additional capabilities
Dynamics 365 Fraud Protection
Test your knowledge
Summary and resources

Module 2: Get started with Dynamics 365 Commerce channels

Introduction
E-Commerce
Point of sale (POS) and store operations
Call center channels
Commerce headquarters
Check your knowledge
Summary

Module 3: Introduction to Dynamics 365 Commerce architecture and deployment

Introduction
Basic architecture and components
Data distribution
Commerce in-store topology options
Check your knowledge
Summary

Module 4: Get started with Dynamics 365 Fraud Protection

Introduction
Purchase Protection
Account Protection
Loss Prevention
Check your knowledge
Summary

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Get started with Dynamics 365 Commerce Corporate Training & Certification Program

Employee training and development programs are essential to the success of businesses worldwide. With our best-in-class corporate trainings you can enhance employee productivity and increase efficiency of your organization. Created by global subject matter experts, we offer highest quality content that are tailored to match your company’s learning goals and budget.

Customized Training

Be it schedule, duration or course material, you can entirely customize the trainings depending on the learning requirements of your workforce. You can even choose a trainer from our team of certified industry experts.

Expert Mentors

Get trained from our team of highly skilled and certified trainers, who are officially accredited professionals with relevant industry experience and adept in providing the knowledge and skills required to be successful.

360º Learning Solution

Engage your employees with our all-inclusive learning platform. Avail benefits of 24/7 access to the learning management system, industry-certified mentors, assessments & mock tests, real-time learning and more.

Learning Assessment

Check test score and performance with our skills analysis tools. Our detail scoreboard displays scores, areas of strength, detailed answer of questions and more for each employee.

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