- Overview
- Organizational Model
- Retail Channels
- Store Locator
- Info Codes
- Retail Parameters
- Sales tax
- Payment Methods
- Retail POS Setup
- Retail POS Design
- Retail Workers and Security
- Loyality Management
- Gift Cards
- Retail Periodic
- Retail Inquiries
- Journals
- Reports
1. Overview
- Features and Architecture
- Terminology and Concepts
- Interfaces
- Technology and Architecture
- Enhancements
2. Organizational Model
- Organization Modeling Features
- Concepts and Definition
- Internal Organizations and Organization Hierarchy Demonstration
- Organization Purposes
3. Retail Channels
- Retail Channels
- Organization Hierarchy
- Brick and Mortar Stores
- Create a Retail Store
- Online Stores
- Call Centers
4. Store Locator
- About Store Locators
- Setup
5. Info Codes
- About Info Codes
- Set up Info codes and Sub codes
- Assigning Info Codes
- Translating Info Codes
- Grouping Info Codes
6. Retail Parameters
- Set up Retail Parameters
- Set up Scheduler Parameters
- Set up Retail Shared Parameters
7. Sales tax
- Concepts
- Scenarios
- Conceptual Model
- Setup Process
- Sales Tax Overrides
- Retail Channel Tax Settings
8. Payment Methods
- Payment Types
- Card Setup
- Set Up Retail Channel Payment Methods
9. Retail POS Setup
- Setup Overview
- Offline Profiles
- Functionality Profiles
- Receipt Profiles and Formats
- Hardware Profiles
- Visual Profiles
- Email Notification Profiles
10. Retail POS Design
- About POS Design
- POS Registers (tills)
- Devices
- Screen Layouts
- An Enterprise POS Layout
- A Modern POS Layout
- Images
- Create Button Grids
- Design a New Screen Layout
- Keyboard Mapping
11. Retail Workers and Security
- Operations
- Operations (continued)
- Permission Groups
- Jobs
- Position
- Worker
- Global Address Book
- Security Overview
12. Loyality Management
- Loyalty Program Overview
- Set up Loyalty Reward Points
- Loyalty Program Setup
- Loyalty Scheme
- View and Manage Loyalty Cards and Transactions
- Resolving Conflicting Loyalty Card Numbers
- Update Loyalty Card Tiers
- Process Offline Loyalty Transactions
13. Gift Cards
- About Gift Cards
- Setup
- View and Manage Gift Cards
14. Retail Periodic
- Online Store Transactions
- Send E-Mail
- Retail POS Redeployment
- Data Distribution
15. Retail Inquiries
- Retail Channel Transactions
- Retail Sales
- Shifts
- Commerce Data Exchange
16. Journals
- Open Statements
- View Posted Statements
- Batch Process for Statements
17. Reports
- Retail Reports
- Channel Reports Configuration
- Retail Store Metrics
- Gross Margin Return on Inventory Investment Reports
- Performance by Terminal
- Top 10 (Operating Unit) OU Performers in Current Year
- Sales Comparison Year Over Year by Operating Unit
- Retail Analytics with Built in Cubes and Excel
- Power View Reports
- Transactions