1. Kanban System
- Introduction
- Definition
- Principles and practices
- Mechanics and indicators
- Kanban board
- System lead time
- Flow efficiency
- Implementation
- Benefits and results
2. System Thinking
- STATIK
- Demand analysis
- Capability analysis
- Model flow
- Classes of services
- System design
3. Kanban Boards
- Design
- Ticket
- Visual board